Are you aware of your rights when encountering property defects after sale in Turkey? Understanding the applicable laws can save you time, money, and stress. In this comprehensive guide, we break down the relevant laws and your rights as a consumer or buyer, ensuring you make informed decisions when dealing with property defects.
Determine the Right Law for Your Dispute
The law that applies to your transaction can significantly impact your rights and obligations. Therefore, it is essential first to determine which law will apply to its resolution. This determination will be based on the nature of the relationship between the buyer and seller, as well as their respective roles.
Here’s how to determine which law governs your case:
- Consumer Protection Law: If the seller (including public legal entities) offers property for commercial or professional purposes and the buyer acts outside of any business or professional capacity, that means you’re a consumer purchasing property for personal use from a seller, the Consumer Protection Law applies.
- Turkish Commercial Code: If both parties are engaged in a commercial or professional capacity, the Turkish Commercial Code is the governing law.
- Turkish Code of Obligations: For transactions outside commercial contexts, the Turkish Code of Obligations takes precedence.
👉 Don’t leave your legal rights to chance! Understand which laws apply to your situation today.
Your Rights Under the Consumer Protection Law
If the seller, offers property to consumers for commercial or professional purposes, and you, as the buyer, are acting for non-commercial or non-professional purposes, the Consumer Protection Law will apply to any disputes arising between you.
When the Consumer Protection Law applies, you are granted significant protections regarding property defects. Here’s what you need to know:
Understanding Defects and Remedies
Under Article 8, a property is considered defective if it fails to meet contractually agreed qualities or lacks expected characteristics. If you encounter defects, you have four powerful remedies at your disposal:
- Withdraw from the Contract: Return the defective property and reclaim your investment.
- Request Replacement: Exchange the defective item for a non-defective equivalent.
- Seek Price Reduction: Adjust the price to reflect the defect.
- Demand Free Repair: Get the defective property repaired at no extra cost, provided expenses are reasonable.
Alongside these rights, the consumer may also seek compensation for damages caused by defective property. Moreover, if the defective property have caused additional damages, the consumer is entitled to claim these in conjunction with any of the selected remedies above.
💡 Pro Tip: Always document your communications and transactions to safeguard your rights!
Joint Liability: Seller and Manufacturer
Both the seller and manufacturer are liable for defects, which means you can direct claims against either party. However, if you were aware of the defect at the time of purchase, your rights may be limited.
Fulfilling Your Obligations to Protect Your Rights
To effectively exercise your rights under the Consumer Protection Law, you must adhere to specific obligations:
- Defects Within Six Months: If property defects arise within six months of delivery, they are presumed to exist from the start. The seller bears the burden of proof to show otherwise. Defects discovered after six months transfer the burden of proof to the consumer.
- Report Hidden Defects Promptly: Notify the seller immediately of any hidden defects discovered after delivery.
However, if the consumer was aware of the defect at the time the contract was formed, or if it is reasonable to expect that they should have been aware, they cannot exercise rights arising from the defect.
📅 Remember: For residential or vacation properties, the statute of limitations is five years. Stay proactive to protect your rights!
However, if the defect was concealed through gross negligence or fraud, the statute of limitations does not apply.
For detailed consumer information, explore the Ministry of Trade’s Consumer Information Guides here.

Understanding Buyer Rights under the Turkish Code of Obligations
If neither party is acting for commercial or professional purposes, the Turkish Code of Obligations will govern the dispute.
In transactions governed by the Turkish Code of Obligations, only the seller is responsible for defects. Article 219 emphasizes the seller’s liability for any material, legal, or economic defects affecting the property’s value.
It is important to note that under the Turkish Code of Obligations, the seller is strictly liable for defects. This means that the seller’s fault regarding the defects is irrelevant; if a defect exists, the seller is responsible.
Conditions to Claim Rights for Defective Property
To hold the seller accountable, you must meet these three conditions:
- Defective Property: The property must be defective.
- Unawareness of the Defect: You should not have known about the defect.
- Pre-existing Defect: The defect must have existed before purchase.
Formal Requirements for Exercising Your Rights
Once the conditions are met, you need to:
- Inspect the Property: Examine the condition as soon as possible.
- Notify the Seller: Report any defects you find promptly. If defects emerge later, this constitutes a hidden defect. In such cases, it is necessary to notify the seller immediately.
❗ Important Reminder: If you fail to notify the seller of a defect, you may be deemed to have accepted the property, forfeiting your rights.
Exploring Your Remedies for Defective Property
If your rights are upheld, you have several options for redress:
- Withdraw from the Contract: Indicate your intent to return the property.
- Retain the Property: Request a reduction in the sale price.
- Request Free Repairs: Ensure the seller covers repair costs, provided they’re not excessive.
- Request Replacement: Seek a defect-free equivalent, if feasible.
Additionally, you can claim compensation for damages incurred due to defective delivery. This includes any expenses related to the defect and the costs of necessary repairs to bring the property in line with the contractual agreement.
Clarifying Liability: Seller vs. Manufacturer
Unlike the Consumer Protection Law under Turkish Code of Obligations, only the seller is liable for defects. However, if the manufacturer engages in tortious conduct, you may seek compensation under tort liability from them.
Key Takeaway: Statute of Limitations on Defects
For real estate defects, the statute of limitations is five years under Article 244, extending to twenty years in cases of gross negligence.
📞 Contact Us Today! If you need guidance on your rights regarding property defects or are facing a dispute, don’t hesitate to reach out.
By staying informed about your rights and obligations, you can protect yourself in real estate transactions. Ensure your peace of mind—understand the laws that safeguard your interests!